There are still far too many situations where health data is not easily shareable. Patients are asked to provide medical history from memory, completing the same long forms for each provider they visit. Patients are rarely able to accurately list their full medical history. For example, they often incorrectly remember procedures or medication dosages, or omit medications entirely. The burden this places on the provider increases both administrative costs and the likelihood of unnecessary duplicate tests, making it difficult to provide quality care effectively.
In most industries users can access, and control access to, their own information. Patients, quite rightly, expect the same from the medical community. There is also a wealth of evidence correlating high patient engagement with improved long-term health outcomes. Concerns about security, privacy and data interoperability have long kept the dream of patient-centered information management at bay, but we believe we are finally at an inflection point.
Patient-mediated exchange also supports delegation, so that the patient has the option of delegating responsibility to others to assist in transferring their records. For example, a patient might wish to delegate to their spouse, adult child, parent, or a care coordinator.
Transitions of Care: When patients move from facility to facility after an acute incident, their records need to move with them. Patient-mediated exchange is one way we can ensure that the patient’s record always follows the patient.